This article outlines how allwhere handles past due invoices, late fees, and account holds. If you have any questions, contact our billing team at billing@allwhere.co.
Late Fee Policy
Invoices that are unpaid past their due date are subject to a 1.5% cumulative late fee. Late fees will continue to be assessed monthly until the invoice is paid in full.
Account Hold: allwhere reserves the right to place an account on hold if an invoice remains unpaid for 60 days or greater past its due date. Orders will not be processed until the outstanding balance is resolved. To resolve an account hold, contact billing@allwhere.co.
Need help? Reach out to billing@allwhere.co and our team will be happy to assist!