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Integration with Jamf Pro

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Overview

Seamlessly add assets to allwhere and synchronize device specifications by connecting your Jamf Pro (Jamf Cloud) to allwhere. 

Key Features

1. Continuously share and update data

  • Jamf will sync with allwhere once a day

2. Create new assets in allwhere from Jamf 

  • Minimum requirements for a new asset to be created in allwhere
    • Asset status in Jamf Pro is managed
    • allwhere can determine the asset type based on model and OS (laptop, mobile, tablet etc)
  • Determining status and assignee information for new assets
    • The asset status for any new asset added to allwhere will be allocated
    • If the asset in Jamf contains an email address that allwhere can match with an existing user, the existing user will be linked as the assignee on that asset
    • If the asset in Jamf contains an email address, first name and last name, and the assignee does not exist in allwhere, a new employee will be created and linked to the new asset
    • If the asset in Jamf contains no email address, allwhere will create the asset without an assignee in the allocated status

3. Update existing allwhere asset data with device info from Jamf

  • Serial number will be the unique identifier. So, if allwhere finds a matching serial number, then we will update the existing asset record so that the device hardware information from Jamf will override asset data in allwhere.
    • Jamf will become the source of truth for the following fields:
      • color,
      • display size,
      • IMEI number,
      • keyboard language,
      • make,
      • memory,
      • model,
      • model number,
      • operating system,
      • processor,
      • processor frequency,
      • release date,
      • storage,
      • storage type,
      • Jamf ID
    • Wherever possible, model information will be parsed into the appropriate fields

      • Example 

        Jamf Model Field allwhere fields
        MacBook Pro (13-inch, 2018) Model: MacBook Pro
        Display Size: 13" 
        Release Date: 2018
  • By default, allwhere will remain the source of truth for assignee, location, status and condition for existing assets. You can optionally enable MDM-Driven Assignee Updates to let Jamf update the allwhere assignee during sync

4. Create new employees in allwhere from Jamf

  • If your Jamf instance includes reference to assignee that does not already exist in allwhere, we will create a new employee and assign the asset to that employee
  • Minimum fields required are First Name, Last Name and at least one email address
  • WARNING: If your allwhere instance currently contains a list of employees that only has personal emails and your Jamf instance contains a list of assignees that only has work emails, allwhere will create new employee records for all of your Jamf assignees. This may result in duplicate employee records being created in allwhere.
    • We recommend you ensure all employees in allwhere have work emails associated with them prior to connecting Jamf to avoid creating duplicate employee records in allwhere. 

5. New fields added to the allwhere backend (coming soon)

  • The following fields will not be immediately accessible in the UI but will be available to allwhere operations team to improve our ability to service your devices:
    • Recovery key, activation lock enabled (y/n), recovery lock enabled (y/n), Apple Care ID

Ready to get started? 

For a detailed guide on how to set up your integration, see How to connect to Jamf Pro. 

 

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