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allwhere uses a standardized physical grading process to evaluate the cosmetic condition of devices at intake.
Each asset receives a grade (S through D) based on visible wear and damage. Devices graded C or D
include photo documentation in your inventory portal. This process keeps your records accurate and
supports informed decisions for repair, redeployment, or resale.
OVR
Overview
When you ship assets to an allwhere storage facility, they go through an intake process that includes a
cosmetic condition assessment. During this assessment, we document any visible wear, damage, or defects
on each device. This standardized evaluation ensures your inventory records accurately reflect the
condition of each asset upon arrival.
| Visual inspection | Each device is inspected by specialists, who evaluate the exterior casing, screen, keyboard, ports, and structural integrity. |
| Photo documentation | Devices graded C (Good) or D (Fair) receive photo documentation, which is uploaded directly to your inventory portal for full visibility. |
GRD
Grading scale
| Grade | Definition | Photos provided? |
|---|---|---|
|
S
|
Brand new, sealed. Factory sealed in original packaging with no signs of use, handling, or cosmetic wear. | No |
|
A
|
Like new. No visible cosmetic damage. | No |
|
B
|
Very good. Light/normal wear and tear, consistent with normal use. | No |
|
C
|
Good. Excessive wear and tear; clearly visible but doesn't prevent normal operation. | Yes |
|
D
|
Fair. Damaged; significant cosmetic damage or missing/non-functional external components. | Yes |
NTE
Important notes
| • | Physical grading reflects cosmetic condition at the time of intake only. |
| • | Grading doesn't represent device age, internal hardware health, or performance capability. |
| • | Devices that fail diagnostics are tracked separately under Device Functionality Testing. |
| • | All grading results remain accessible in your inventory portal for full lifecycle visibility and audit support. |