Q: What is allwhere's physical grading process?
When you ship assets to an allwhere storage facility, they undergo a physical intake process that includes grading the physical condition of your asset. When an item has excessive wear and tear or damage, allwhere will provide a photo of the asset and a description of the damage in your inventory portal.
Please note this is cosmetic grading only. If we identify any functional issues with the device we add those to the notes. We identify devices that are "activation locked" or "MDM locked" via a status in your inventory dashboard.
| Grade | Definition | Photos provided? |
| Brand new, sealed | Brand new; sealed in the box | No |
| A - Like new | Like new, no visible wear or tear | No |
| B - Very good | Light/Normal wear and tear | No |
| C - Good | Excessive wear and tear | Yes |
| D - Fair | Damaged, needs repair | Yes |