As we approach the holiday season, we want to provide clear visibility into how regional holidays may impact service availability across allwhere.
The sections below outline what to expect by region and how we can help you plan ahead. If you have time-sensitive needs or questions about a specific order, our Support Team is happy to help at hello@allwhere.co.
Happy holidays from the allwhere team!
How the Holidays May Affect Orders
During the holiday season, service availability may vary by region and service type due to local public holidays observed in each country or region. These holidays may impact warehouse operations, procurement services, and carrier timelines, which can result in extended processing, fulfillment or shipping timelines depending on the region.
What May Be Impacted
Procurement Services
Local public holidays observed in certain regions may affect vendor availability, which can extend procurement timelines for orders placed during or near these periods. This may impact:
Procurement to Recipient — shipped directly to end users
Procurement to Depot — shipped to allwhere depots (buy-and-hold orders)
Warehouse Services
Some allwhere depots observe regional holiday closures. Requests submitted during these periods will be processed once operations resume. This may impact:
Deployments
Retrievals
Processing assets into inventory
Carrier Services
allwhere relies on major national and regional carriers (such as FedEx and UPS) for shipping. During the holiday season, carrier pickup schedules and transit times may be impacted due to local holidays and increased shipping volume, and occasional winter weather, which may result in longer delivery timelines.
Regional Differences
Holiday schedules vary across the United States, European Union, United Kingdom, and Latin America, which means availability and timing may differ by region.
Holiday Fulfillment Windows & Expected Delays
To help set expectations during the holiday season, please note that order processing and fulfillment timelines may vary during the periods below due to regional warehouse closures and vendor availability.
Orders can still be submitted at any time; however, requests placed during these windows may experience extended processing, fulfillment, and/or shipping timelines as operations resume.
United States: Some procurement and warehouse activity may be limited between December 23–27. Activity will briefly resume December 29-30, with additional limited availability around New Year’s (December 31–January 2).
United Kingdom & European Union: Reduced procurement availability and warehouse closures may occur between December 13–January 5.
Latin America: Limited availability is expected on December 25 and January 1.
Canada: Some procurement and carrier activity may be limited between December 24–26, with additional impact on January 1.
Australia & New Zealand: Procurement services may be limited between December 18–January 5.
Beta Regions: In regions where allwhere currently offers beta procurement services (such as India and the Philippines), availability may be limited between December 24–January 1, in line with major holiday observances.
What This Means for You
Orders are not blocked during these periods
Processing may resume once regional operations are fully back online
Timelines may be extended due to vendor, carrier, or warehouse closures
Our team will continue to monitor and prioritize requests as capacity allows
If holiday downtime impacts your procurement order(s), our team will share updated lead times for your review and approval.
If you have time-sensitive needs or upcoming onboarding plans, we’re happy to help you plan ahead or explore alternative options.
Our Commitment During the Holiday Season
Throughout the holiday period, our Support and Operations teams actively monitor orders across all regions to help keep requests moving as quickly as possible. We coordinate across an extensive network of internal teams and regional partners—rather than relying on a single provider—to support fulfillment and minimize delays wherever possible.
Even during regional closures, our teams continue overseeing orders, coordinating next steps, and preparing requests to move forward as soon as operations resume.
If you have a time-sensitive request or upcoming onboarding needs, please reach out—we’re happy to help plan next steps.
Frequently Asked Questions
Can I still place orders during the holidays?
Yes. Orders can be submitted at any time. Some requests may experience extended timelines depending on regional availability.
Will my order be canceled if placed during a holiday window?
No. Orders are not canceled due to holiday timing. They will be processed as operations resume.
How will I know if my order is impacted?
If an order is affected by a regional closure, our team will communicate updates and next steps directly.
Can you help me plan around the holidays?
Absolutely. If you have upcoming hires, equipment needs, or tight timelines, reach out — we’re happy to assist with planning.
Need Help Planning Ahead?
If you’d like support reviewing upcoming equipment needs or understanding regional availability, our team is here to help! Contact our Support Team at hello@allwhere.co.