September 19th, 2024
Overview:
We are proud to announce the launch of our new homepage, designed to improve user experience by centralizing important data and making it easier to manage your assets and orders. This update ensures users have access to the most relevant information, streamlining workflows and enabling better decision-making.
Key Features:
Recent Updates Section:
Displays the latest activities for both Orders and Assets, allowing users to track the status updates that have occurred in the past 14 days.
Assets Overview:
The Asset Section provides a summary of your orders, with a View All button that takes you to the full Asset Page. This section includes:
Total Assets: The full count of all assets managed through the platform.
Allocated: Displays all assets currently allocated to users. Clicking on this section brings users to the Assets Page with the corresponding filters applied.
In Inventory: Shows assets stored in Allwhere depots. Clicking this section takes users to the Assets Page filtered for:
In Inventory Device Issue
HOLD
MDM Locked
Activation Locked
Recovery Locked
Processing
In inventory
Ready to deploy: Displays assets that are deployable from an allwhere warehouse. This includes the following asset statuses
In Inventory
Need Attention: Displays assets that require immediate action. This includes the following asset statuses:
Activation Locked
Recovery Locked
HOLD
MDM Locked
In Inventory Device Issue
Pending Quote Approval
Orders Overview:
The Order Section provides a summary of your orders, with a View All button that takes you to the full Orders Page. This section includes:
Open Orders: Displays all active orders. Clicking this section brings users to the Orders Page filtered for:
Processing
In Fulfillment, Shipped
In Return, Pending Return
Pending Certificate
Pending Approval
Processing Device
Pending Repair
Quote in Progress
Pending Recycle
Pending Recipient Information
Expired Pending Recipient Information
Expired Pending Return
Pending Quote Approval
Exception
In Transit: Displays orders that are in transit. Clicking on this section will direct users to the Orders Page filtered for:
Shipped
In Return
Exception
Complete Orders: Displays completed orders. Clicking on this section will direct users to the Orders Page filtered for:
Complete
Need Attention: Displays orders that need immediate action. Clicking on this section will direct users to the Orders Page filtered for:
Exception
Pending Quote Approval
Pending Recipient Information
Pending Return
Expiring Soon: Displays orders expiring within 20 or fewer days. Users will be directed to the follow up required page