February 18. 2024
Streamlined Device Unlock & Processing
On your Assets page simply click the new Process & Unlock icon to begin unlocking and wiping your devices. After confirming the wipe action, you'll specify if any unlock pins are required. Enter up to three security codes for each type (MDM Pin, Activation Lock Bypass Code, and Recovery Key) – which will be securely stored and viewable in an obfuscated format on your order details page. Once submitted, our team will handle the rest.
We'll be adding the ability to relay multiple unlock codes to our retrieval flow soon as well.